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operations management in hospitality industry syllabus

First, be sure you meet the system requirements. Analyse the roles and functions of different departments in hospitality organizations and explain the management tools for effective design, implementation and control of hospitality operations. Hotel Operations Management Flashcards, Flashcards - If you already have a school in mind, check with the registrar to see if the school will grant credit for courses recommended by either ACE or NCCRS. Anyone can earn credit-by-exam regardless of age or education level. study and career path that can help you find the school that's right for you. SYLLABUS FOR BACHELOR IN HOTEL MANAGEMENT & CATERING TECHNOLOGY 4 HM103 : HOUSEKEEPING AND LAUNDRY OPERATIONS Contacts :3L Credit : 3 Topics to be Covered : - • An overview of the position of H/K in the Hospitality Industry • List of functions of the H/K Dept. Three assignments are required for this course. You will develop your business management skills via hands-on learning, theoretical classes and practical labs led by industry … Hospitality 304 consists of short video lessons that are organized into topical chapters. Once you've completed the entire course, take the practice test and use the study tools in the course to prepare for the proctored final exam. Discusses crime prevention, cybersecurity, risk management, the impact of terrorism on travel and tourism and ways to design hotel emergency and safety procedures. If you are unsatisfied with your score, you will be able to revise and resubmit your assignment(s), You'll earn points equivalent to the percentage grade you receive on your proctored final. Office programs, web browsers, or any programs other than Software Secure (including Study.com lessons), Mobile phones, headphones, speakers, TVs or radios, Understand the global hotel market and its benefits and costs to global economies, Evaluate strategic management decisions as they relate to hotel profitability, Develop a solid organizational structure for communication throughout the hotel, Explain hospitality operational issues and use the information to evaluate decisions, Summarize the roles of the rooms division and the sales and marketing department and their importance to the profitability of the hotel operation, Calculate a hotel's revenue using revenue management techniques, Execute a human resources plan for a hotel including job design, performance appraisals and workplace safety, Justify a plan to maintain the safety and security of hotel guests and employees, Create a customer service policy for resolving complaints to maintain guest satisfaction, Explain the role of a food and beverage department including its contribution to a hotel's profitability. Check your knowledge of this course with a 50-question practice test. 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You can access them here. The course is aimed towards second year college students that have completed the majority of their degree requirements. Once MGT 307 Operations Management COURSE SYLLABUS for Summer I 2013 Course Instructor Dr. Alex Williams Texas A&M University – Commerce Email: alex.williams@tamuc.edu Welcome to MGT 307 – Operations Management. This course will provide students with a thorough overview of the tourism and hospitality industry along with the critical management principles that underlie the smooth operation of these operations. Introduction to Management in the Hospitality Industry 10th edition, publisher, Wiley ISBN 978-0-470-39974-3 (Chapters 1 to 14 only) Course Objectives … Explains human resources management and planning, common human resources metrics, job design in human resources and employee rights. As people began trading goods across increasing distances, there 3. Please write this down — you'll need it to take the exam. 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